15 Reasons Why You're Not Getting Sales on Etsy

15 Reasons Why You’re Not Getting Sales on Etsy

▸ This is NOT a sponsored video.
▸ Some affiliate links are used, which means that I earn a small commission if you click the link and make a purchase.

Posted in


  1. Lost in Time on January 28, 2015 at 11:20 am

    _Can you please make a video on international shipping in detail._

  2. Renee Noel on February 3, 2015 at 5:26 am

    Thank you so much Holly for all your helpful advice. I really love watching your videos…you are very tactful when you address some difficult business issues. Your video has answered so many questions that I had regarding selling on e-commerce and etsy. I’m ready to take the plunge and sell my products on etsy.

  3. Tamika King on February 6, 2015 at 6:11 pm

    Love this video. I would love to see a video about branding and creating a cohesive look. Thank you!!

  4. María Garat on March 30, 2015 at 11:50 pm

    Thank you for this video! I loved it and found it super interesting and helpful 🙂

    I think I’m doing part of the stuff right. About the product, I think I’m making something that has a market – I’ve seen other shops selling similar products very succesfully – but can’t really get much traffic.

    If you wanna drop by and tell me a short first impression, I’d be delighted 🙂

  5. Karusia on April 24, 2015 at 3:01 am

    Thank you for all your advise. BTW I love the fact that you did not neglect your doggies needs to be pet immediately while making the video 🙂

  6. Sweet little Devil on June 27, 2015 at 11:09 pm

    Thank you for all the advice. I have had my shop since last year and I have only had 10 sales. I make everything, including doing all the quilting on my products…and my prices are actually lower than I should charge for the amount of time that goes into them… any advice would be greatly appreciated!

  7. Vera on August 15, 2015 at 12:04 am

    This is the 3rd video I’ve watched, and I just want to say thank you so much for sharing your wisdom. Thanks for all the encouragement!

  8. CraftsAndMore315 on November 19, 2015 at 11:49 pm

    This was a great video. Thank you for the tips. I “stumbled” upon this video because I am thinking about opening an Etsy shop and am doing some research beforehand. Thanks again for sharing. Christine 🙂

  9. Zullala on December 11, 2015 at 5:06 am

    It’s soOOooo difficult to get people to leave feedback. I’ve asked people by putting hand written notes in with the items as well as through messages on etsy. I’ve even had people message me on instagram and tell me how much they loved the item and then I’ll be thrilled of course but I’ll also ask them to review it on etsy… and nothing <_<. I'm so terrified that there will come a day that someone is unhappy and gives me 0 stars and then I'll be a 3 star shop D: .

    • Lisa Moore on November 13, 2017 at 1:13 am

      I just started shopping on Etsy, 1)Etsy doesn’t send reminders to customers for feedback 2)Its difficult to figure out how or where to leave feedback (I asked seller how to go about it) 3)After troubleshooting I realized Chrome was blocking the popup for feedback so I used Safari and was finally able to leave feedback Honestly, most customers aren’t going to go through everything I did to leave feedback. I was just totally super impressed with the Etsy Shop an really felt she deserved the feedback. I think Etsy Should Definitely do more to ensure customers leave feedback.

    • Sarah Cabler on November 13, 2017 at 2:34 pm

      Agree! and I do not like that you only have a certain number of days to leave a review. I wanted to leave a review on a wedding ring i bought which was terrible quality but by the time i went to leave feedback i couldnt leave a review which is too bad because i wanted everyone to know!

    • Lisa Moore on November 14, 2017 at 1:29 am

      I didn’t realize there was a limited time frame. Will keep that in mind.

    • Captain Zane on June 6, 2018 at 2:44 am

      Tell me about it! Have done the exact same thing and nadda! How hard is it to write a two line review? Seriously

    • Naja Alston on January 25, 2019 at 4:34 pm

      That’s been my issue

  10. ACB 2K on December 21, 2015 at 1:53 am

    I dont like the idea of a face, people descriminate on faces,,, sell value, not face..

    • Jessie L.A. on May 2, 2017 at 7:15 am

      Do you mean my photo? People discriminate on the look of a persons face? Sorry for not understanding I just wanted to be sure. I think women really do judge other women for sure. Especially if she is attractive then I’ve seen women get nasty to a stranger just over envy. It’s why women will never be president. We are too mean to each other.

    • Long Champ on May 2, 2017 at 2:11 pm

      Freddie Ggsj No not yours, there is no profile of your face.!
      We judge by appearances,

    • TaraBoo Art ARMY on December 5, 2018 at 11:38 am

      Jessie L.A. You are so right. I’ve had awful experiences with females. That’s why I don’t have friends. I mean, there are some nice females out there, but why are so many of them so nasty? Where are they learning to be so awful? I just don’t get it.

    • Mo Poppins on July 18, 2019 at 2:53 am

      ACB 2K — . I agree. Only include your face if you know that it will be advantageous. Otherwise, don’t bother.

    • DrawnByShaun on August 19, 2019 at 10:25 am

      That’s why I wear a beret, at least online. People discriminate against alopecia. ??‍???

  11. Favoured IJN on February 15, 2016 at 10:24 pm

    Under promise and over deliver! I love that. Thanks so much…

  12. Dorothy Uranga on May 6, 2016 at 2:46 pm

    I’ve made 10 sales and 3 reviews (5 stars, yay!). I know it’s important but at the same time it’s not something you can control, but I think leaving handwritten messages helped ?.

    Also my sales are not that great or big… Just 10 sales in 1 year and 4 months. But this year I’m taking it more seriously.

    • Tatyanna Taylor on July 22, 2019 at 12:22 am

      whats your etsy

  13. HedgehogandRabbit on December 20, 2016 at 8:46 pm

    It’s not usually being too expensive. Most of the time it’s because it’s too cheap. When people buy cheap things they expect them not to last long or to fall apart. Buying a handmade item, they want something that will last. If your item isn’t priced in that range, then you will lose sales. BUT, and this is a big one, if your images and branding do not match your price range, then you will not get sales. It goes back to being cohesive. Prices are part of that cohesion.

    • Heather Daniels: Official on April 7, 2018 at 2:23 pm

      HedgehogandRabbit I definitely agree with this. Charge what you’re worth. People who undercharge bring the whole market down.

    • Luna AngelEclipse on July 9, 2018 at 10:47 pm

      I hate these consumerism mind games as a buyer because I start second guessing everything and getting suspicious.

    • HeartlandRanchTV on August 29, 2018 at 5:26 pm

      Luna – Don’t think of them as ‘consumerism mind games’; it’s just about having an understanding of basic human psychology. Evolution has ‘hard wired’ us for certain thought patterns and behaviors, and as a salesperson you have to be able to harmonize with those patterns if you want to connect most effectively with your customers. The reason why most small businesses fail is because most wannabe entrepreneurs either don’t know the fundamentals of sales and business, or don’t know how to properly implement them.

  14. Joanne Carroll on January 11, 2017 at 7:48 am

    You’re totally right about adding overseas shipping. In Australia, we buy a huge amount from the rest of the world; a lot of stuff can be v expensive here & we don’t have the opportunity for quick shopping jaunts to neighbouring countries like they do in the UK etc – so we’re normally happy to pay postage. A word of advice though, some people have tried to overcharge us substantially for postage; but they forgot that we also have access to UPS Online for the correct price LOL. Also, sometimes it’s cheaper to post something as a letter or package type than ‘parcel’ (depending on measurements) because we receive them often – so experiment with the website or talk to the UPS clerk next time you’re there about their large pre-paid envelopes for overseas. Good luck.

    • Krystin Marie on August 21, 2019 at 6:11 pm

      Joanne Carroll I’ve wanted to do this but I’m not sure how? Is it the same through Etsy as selling through the USA? I just allow my sales to be sold overseas and then Etsy will calculate the cost?

  15. Alisha Conn on August 21, 2018 at 8:33 pm

    Love your videos Holly. It has inspired me to start my own YouTube channel to follow my progress! Thanks for the informative video ?

  16. Crystal Kirby on August 23, 2018 at 4:26 pm

    Thank you so much. I feel my pictures are very poor compared to others. I’ve had 2 sales but nothing since December.

  17. A Few Random Things on August 31, 2018 at 12:24 am

    I have a really hard time keeping up with social media posts. I feel like I’m being annoying if I post more than once a day.

  18. artrickk on February 16, 2019 at 10:41 am

    I’m concerned about your point about “prices are too low”, and how people with serious prices have to consider to lower their prices to compete (which is of course true, marketing-wise). But I’m really shocked when I see the prices of people’s products on Etsy. Sometimes wonder if they just add up the costs of their materials together with the Etsy fee… How the hell are people want to make a living with their art? And it’s really creating a delusional exeptation of how much art should cost. Off topic maybe, but I’m just curious about the people’s thinking process behind pricing their artworks on Etsy.

    • artrickk on February 16, 2019 at 10:42 am

      Sorry, and you’ve made great video with helpful tips!! Should mention that as well. 🙂

  19. Katie Martell on May 30, 2019 at 12:42 am

    Thank you so much for this video! My husband and I just began our Etsy shop a couple of weeks ago and no sales yet. Really appreciate your forthrightness!

  20. Brenda Bell on September 28, 2019 at 11:13 pm

    Thank you for your input. I always thank customers for their interest in our Zuli Kids Clothing before I answer any question. I try to go beyond the required customer service. I always set my shipping longer thatn it takes to get them out. It is always a surprise to get them early. http://www.zulikids.org

Leave a Comment

You must be logged in to post a comment.

How to S.T.A.R.T.

an Online Business

Learn how to choose a profitable business model, get the funding you need, pick a market, refine your plan and launch your business!

Free 5 Day Mini Course

Let me build your blog and it will be...





Save Time. Save Money.