How to Fix Image Upload Issue in WordPress

How to Fix Image Upload Issue in WordPress

Some users may have an issue with their WordPress where they can’t uploaad any images and the images in the media library were broken. This is an error that can come from a ussye with file permissions. In this video, we will show you how to fix the image upload issue in WordPress.

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Summary of this Tutorial:

Start by connecting to your site using a FTP client.

Go to “wp-content” directory and right click on the ‘uploads’ folder.

Select file permissions and set the numeric value to 744.

If that does not work set them to 755.

Ensure Recurse into subdirectories is checked.

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  1. malum23 on September 24, 2014 at 6:18 pm

    I dont know how to thank you!!!!!!!!!!!!!!

  2. NoCopyrighteMusic on January 21, 2015 at 6:25 pm

    Still doesn’t works for me

  3. Father Of Khmer Music on February 17, 2015 at 8:02 pm

    I want to upload video but I can’t. How can I do?

  4. Patrick de Keiser on April 7, 2015 at 1:33 pm

    Hi, in first place ty for the help…

    Now i still have the problem i was try 744, 755 and 777 but still i have the problem what can i do to fix this. 

    Greetings Patrick

    • WPBeginner - WordPress Tutorials on April 7, 2015 at 2:20 pm

      @patrick de winter if changing those permissions did not work you would want to contact your hosting provider to take a look at it and they should be able to assist with the issue.

    • Patrick de Keiser on April 7, 2015 at 2:22 pm

      Thank you very much !! i will do that and see what they can do for me.

  5. Chock Yana on July 9, 2015 at 10:12 am

    Thanks for this tuts…

  6. Warren Ross on September 14, 2015 at 10:51 am

    Very pretty video. Nice voice. Does not work.

    • Kiiya Erick on March 1, 2019 at 6:22 am

      lol made my morning.

  7. abbaswalji1 on November 10, 2015 at 9:43 pm

    It works! Thank you so much 🙂

  8. Firmansyah _dst on January 4, 2016 at 9:12 am

    thanks alot dear,,,

  9. Mehul Singh on January 15, 2016 at 1:06 pm

    same thing happned to me but my wordpress is 4.4.1 then i go to my ftp acc and go to upload file permission the no. is 777 i write 744 there its work or not?

  10. Dan Fry on February 13, 2016 at 2:34 am

    755 worked for me in the end. Many thanks!

  11. AbiliTV Broadcasting on April 10, 2016 at 11:34 pm

    You rock 🙂 Thanks for that. )

    • AbiliTV Broadcasting on April 10, 2016 at 11:40 pm

      +Jon Abilitv oh snap both those not working… O,o I broke it.

    • AbiliTV Broadcasting on April 10, 2016 at 11:45 pm

      +Jon Abilitv Seems to reset this I use 777 or remove the execute for for both Group(s) and Public and select ONLY sub-directories and presto I can now upload my images and media as expected. You still rock because you got me into the right spot to make it work for me. SUBSCRIBING 🙂

  12. You Comedy on April 15, 2016 at 5:56 pm

    777 not working how to fix it please help me

  13. Sirion Pavanelli on May 5, 2016 at 11:03 am

    755 Worked for me…

  14. ana guerreiro on May 18, 2016 at 5:24 pm

    Hello, I am running a WordPress site on a localhost. So How can do this same procedure?

  15. Ilija Milos on December 26, 2016 at 9:19 pm

    Thanks @WPBeginner you ruined all images at my web site with this tutorial…Well done!!!

  16. Jean-Philippe Michaud on January 3, 2017 at 6:28 pm

    Try deactivating the latest plugins you installed and upload the photos again.

  17. Farrukh Hassan on January 14, 2017 at 5:19 pm

    I get this error each time when i try upload an image “The uploaded file could not be moved to wp-content/uploads/2017/01”. Note that i am using localhost on xampp.

    • Farrukh Hassan on January 18, 2017 at 11:48 am

      thanks fixed already. yes its due to permissions 755. 🙂

  18. Talia Browne on April 24, 2017 at 5:54 pm

    Where do I find my FTTP client FileZilla or whatever? I don’t know how to do that part? This moves very fast for s beginner video…

  19. Muhammad Aamir on October 8, 2018 at 8:08 am

    Simple and perfect

  20. Stinky Face on October 27, 2019 at 8:34 am

    does it works on reflect face swap?

    • WPBeginner - WordPress Tutorials on October 28, 2019 at 7:03 pm

      If it is on something other than WordPress, you would need to reach out to the tool’s support sadly

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